Office Administration

BUSINESS HOURS AND APPOINTMENTS

My business hours are from 9:00 a.m. to 5:00 p.m. Monday to Thursday and from 9:00 a.m. to 4:00 p.m. on Friday.

I am not available for consultation without an appointment. Appointments can be made between the hours of 10:00 a.m. and 4:00 p.m. Monday to Thursday. In special circumstances I will see clients outside of these hours, however this would be the exception, and must be confirmed with me in advance.

STAFF

I am a sole practitioner with three law clerks and one legal assistant.

TELEPHONE CALLS/E-MAILS

Every effort will be made to ensure that all telephone calls and e-mails are returned within 24 hours. However, sometimes as a result of court schedules etc., this will not be possible. You may leave a message for me on my voice mail, and I will return your call as soon as I can.

You are billed for all telephone calls and e-mails with me.

REPORTING

I will do my best to keep you informed of all developments in your case. At your request I will forward to you copies of all relevant correspondence and copies of Court documents.

ACCOUNTS

If you have questions about your accounts, please direct them to myself.

I encourage you to participate in the conduct of your case. The more work you do for yourself, both in preparation for meetings and during the conduct of your case, the less work I will need to do. To reduce your legal fees take an active role by preparing. If you can save me time, you are saving yourself money.